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Help Center

About Third-Party Service Providers

1. What Products Are Offered by Third Parties?
Third-party service providers offer purchasing, inspection, warehousing, and logistics services for products where brand authorization and shipping restrictions are difficult to ascertain.

2. Service Standards
All third-party service providers operate in accordance with the unified standards established by JoyaBuy.

3. Can Products from Different Third-Party Providers Be Shipped in One Parcel?
Yes, all in-stock products can be consolidated into a single parcel for shipping, just as with regular orders.

4. Charging Standards
All third-party service providers adhere to the charging standards set by JoyaBuy.

5. After-Sales Service and Complaints
For any after-sales issues or complaints regarding services provided by third parties, users can reach out to JoyaBuy Customer Service for assistance.