How to Check Logistics Information After the Package is Sent Out

After your parcel is shipped, you can log into your JoyaBuy account, navigate to the User Center, click on “Parcel,” and then view the “Tracking Details” for the parcel you want to track.

You can also track the logistics information of your parcel through 17TRACK or the official logistics route website.

• 17TRACK: https://www.17track.net/en

Reminder: International logistics often involves multiple transits, which can cause delays in the updating of logistics information. Please be aware that there might be a lag in the updates (international small packages are a typical example).